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Thread: Is there a way to set a date for CaseComment.CreatedDate rather than System date?

  1. #1

    Is there a way to set a date for CaseComment.CreatedDate rather than System date?

    Hi All,

    I just want to ask if its possible to be able to set a date for CreatedDate or is there a field in CaseComments that I can do this. I saw in the API that this was system generated. I tried setting it yet I get an error that this field is not update able.
    My point of setting my own dates for the CaseComment is because I have a tool/separated process that syncs the data from our CRM to Salesforce (for another client) I made the approach like this since create/update takes time when doing it in Realtime and I dont want it to impact the CRM in our production server.

    Hoping for some answers.

  2. #2
    Ohh, I think i already found the solution. Ill just have the client create a customized fields for the date. However is it possible to show that customized fields in in salesforce other than the default fields in the CaseComments area?

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