
Originally Posted by
cmartin
Hi Mike,
I'm back with a couple questions for you:
1) On the forms I'm using I have a comment field. For that field, rather than completely overwriting the value if the lead already exists, I'd like the field to be updated with the new value. So, for example, a lead has a comment of "Thanks!" The same lead returns to the site and fills out another form - all of their demographic information is overwritten with the new values except for the comment field, which becomes (using 3 pipes as a separator) "This is a great site! ||| Thanks!" Any idea how I can make that happen?
2) As another phase of this project I need to track browsing history in the lead record. Is there an easy way to integrate the Salesforce Tracking Code into the toolkit? Or do you have another suggestion for how I might manage that?
Thanks,
Chris
Bookmarks