Willis

Just got back from a week in Dallas and let me tell you, a foot of snow when you're unprepared for it sucks. I know it's only a foot and the East Coasters on this site are probably laughing at me but I'm a California guy... I get weird when I don't see the sun for 4 days let alone have to wake up to 26 degree weather. Good and productive week nonetheless and I gotter' done (hey when in Rome right?)

While in the Lone Star State, I got an e-mail from someone at my company asking me to make Salesforce.com's content offering the new gold standard for documentation. Personally, I like the features that content has but I'll be damned if their permissions aren't a web of Whiskey Tango Foxtrot. I haven't had a lot of chance to work with it yet, but I'm envisioning the rights management and access restrictions as the most time consuming thing out there. Apparently, we're not only looking to replace current existing document storage systems but we're also looking to it for a Dreamforce type shindig coming up in a few months. My boss has asked us to make sure that all the content is available to specific users within specific groups that (surprise) do not follow or respect the groups that we have built in our org.

If any of you have suggestions, best practices, or know of any gotchas with Content, let me know.

As much as I complain about it, I find myself looking forward to it. It's something new for me to learn, to fumble through and ultimately to figure out and that makes the day go much much faster.

Cheers,
~Will