The newest Salesforce.com feature is Chatter. Chatter is a brand new way to collaborate with people at work using your Salesforce.com Organization. Chatter is the Facebook application for the business world. You can follow fellow employees and receive real time updates via email from their chatter feeds. Whether it is an update to an account or opportunity, Chatter works great. Chatter feeds can be updated using APEX, Salesforce.com's on-demand programming language. By using APEX triggers, ...
Initially, they dubbed this the "Facebook of the Enterprise" but then they realized that the word "Facebook" is synonymous with the word "productivity killer" in the corporate world. I've had a chance to mess around with this feature in the development instances and I have to say, it's interesting. Essentially as I understand it, the application (Salesforce.com) will now speak to the user. The user dictates what they want to follow and as those records become updated, ...